5
Middle Country Automotive

I am not one to leave reviews but I think my experience at Middle Country Automotive warrants one. I took my car there after work one day about 5:30, fully expecting to wait a day or so for a diagnosis as to what the problem was. That evening I received an email as to what the issue was, from that point on my contact at MCA was Troy. He was very professional, honest, courteous, and informative whenever we spoke. I knew exactly what was going on with my car and what the plan of action was, needed a motor. I will definitely be returning to Middle Country Automotive for future repairs.

Thank you Hector for the wonderful review. We truly appreciate your business and we appreciate your understanding. When we contact your insurance company we represent you and we do our very best to settle your claim quickly and keep you in the loop every step of the way. You were a pleasure to work with and we look forward to working with you again. Thank you for being a part of the Middle Country family.

- Middle Country Automotive
5
Middle Country Automotive

Fast Fair Accurate diagnosis No one better in the business

John, we appreciate your great review and thank you for being a valued customer. Feel free to reach out any time we can be of service.

- Middle Country Automotive
5
Middle Country Automotive

Awesome. Pick up and drop off no hassle nice staff

Thank you Patricia for the great review. Our goal is to provide the best customer service possible and to provide hassle - free service. Thank you again for being a great customer.

- Middle Country Automotive
5
Middle Country Automotive

As always awesome service! Best and most honest mechanics around

Kevin we appreciate your great review and we are glad we could be of service. You are a valued customer, we look forward to seeing you again.

- Middle Country Automotive
5
Middle Country Automotive

I recently moved and needed a new place to service our cars. Middle country automotive is great. They never do more than what i need and are very honest. They follow up after my visits and check car over every time i bring in for a repair. I referred my sister to them. She loves them too. Glad to have an honest business i can trust that doesn’t just want to take our money. They are all super friendly too.

Thank you Kerri, we can't thank you enough for your wonderful review. Feel free to reach out any time we can be of service.

- Middle Country Automotive
5
Middle Country Automotive

Thank you Sheila for your 5 star review and than you for being a valued customer.

- Middle Country Automotive
5
Middle Country Automotive

Appreciate getting an appointment quickly for a problem. And, especially the integrity around easy fixes.

Thank you Kathryn for the great review, it was a pleasure to work with you and we look forward to working with you again. Feel free to reach out any time we can be of service.

- Middle Country Automotive
5
Middle Country Automotive

If you want top notch work at fair price that’s the place to go

Thank you Ralph we really appreciate your great review. Feel free to reach out any time we can be of service.

- Middle Country Automotive
5
Middle Country Automotive

Fast service, fair pricing, and they do not sell you, what you don't need. When I am in NY, and need vehicle repairs, I will be going back to them. They have serviced both of my vehicles.

Thank you Whitney, we really appreciate that you would come to us for service when you are in town. We look forward to seeing you on your next trip to N.Y.

- Middle Country Automotive
5
Middle Country Automotive

Finding a good mechanic is hard to find, especially when you move to a new location. I went to MCA based on multiple reviews from others, and am glad I did. My first appt was routine, but a minor mistake happened. Not only did they correct the problem immediately, but they gave me a voucher for an oil change (which I didn't know about, nor expect!). During my second routine visit, a warning light was on for my tires-a warning light I'd never seen before. I did a little research and figured there may be an issue with the sensor. Did they take me for my money and give me something I didn't need, so they could make an extra buck? Absolutely not. They told me the issue was just low tire pressure from the cold, and explained my car model had a different way of notifying me of that issue (the car manuals never give you this info!). I'm beyond grateful for them not only owning their mistakes, but for their ethics in not ripping off their customers. We'll be with them as long as we're in their area!

Thank you Alicia and we apologize for any mistake we have made. I am glad we have been able to correct any mistake that was made. Taking care of our customers is our most important priority. Thank you again for the great review and your understanding. We look forward to seeing you again in the near future.

- Middle Country Automotive