0.5
Middle Country Automotive

Just as I suspected. I left a negative review 3 or 4 days ago, and it magically disappeared. All I stated was that it is incredulous that any business, no less an auto repair shop, they received 5-star reviews on over 3,000 of the reviews. My review was a half-star only because I was unable to give them 0 stars. Don't bring your car in for a repair unless you have all the time in the world, and have so much money that you don't know what to spend it on. I give Kelly a 5-star review, but that's the only reason I gave them a half-star. I'll be waiting anxiously to see how long it takes them to delete this review, other manually or with a negative software removal app.

I apologize if you feel that way but our review system is correct. Your first review was left on 3/20/23 and today is only 3/21/23 with your second review. Unfortunately the system needs time to update. We would still like to resolve any issues you may have as we do take customer satisfaction very seriously. If you would like to discuss with us please give our office a call at 631-698-4455.

- Middle Country Automotive
5
Middle Country Automotive

Excellent service as always, and they are very honest about your needs and concerned about your car.

Thank You Michael, we appreciate your review and your business. look forward to seeing you again.

- Middle Country Automotive
4.5
Middle Country Automotive

I review these people as excellent

Thank You, Linda, we appreciate your review and we look forward to giving you a great service experience upon your next visit.

- Middle Country Automotive
0.5
Middle Country Automotive

Was just reading all your reviews. I find it incredulous that out of all 3,098 reviews, dating all the way back to 2013 that I could only find 2 reviews that didn't give you 5 stars, and there was even one customer that gave you a negative review but still gave you 5 stars. This means that out of 3,098 customers, spanning 10 years, I was the only customer that wasn't satisfied with your work. I'm sorry to say that your review rating doesn't pass the smell test. I wouldn't trust Joe as far as I could throw him.

Hello Anonymous, I am so sorry that were not happy with the service that we provided. I would really appreciate if you could give me a call so that we can rectify your situation. Please call Troy at: 631-698-4455. Your feedback is very important and we do our very best to get good reviews from all of our customers so when there is a negative review that is important so please don't hesitate to call. I would have called you but unfortunately I do not know who you are. Hope you have a great day.

- Middle Country Automotive
5
Middle Country Automotive

Very nice and responsible people.

Thank You, Wuzheng for the great review and for being a part of the Middle Country Automotive family. We look forward to seeing you again.

- Middle Country Automotive
5
Middle Country Automotive

This shop is by far the absolute best place to bring your car. The mechanics are knowledgeable and everyone is friendly and willing to work with you. Truly a painless experience. I have been going to Middle Country automotive for years and have never had a bad experience.

Thank You, Ricky, we appreciate your business.

- Middle Country Automotive
5
Middle Country Automotive

It is a very pleasant place when you need work on your car. Honest, efficient, courteous and just a good, reliable business. I highly recommend.

Thank You, Nancy, we appreciate your review and thank you for being a great customer.

- Middle Country Automotive
5
Middle Country Automotive

Excellent service as always 👍

Thank You, Don/Kathy, for your loyalty and your review.

- Middle Country Automotive
5
Middle Country Automotive

U guys are always there for me and my family when we have car trouble, thx Appreciate

Thank You, Paul, glad we could be there for you. We appreciate you and your business.

- Middle Country Automotive
5
Middle Country Automotive

Always friendly and honest.

Thank You, Stephanie, we thank you for your review and for being a valued customer.

- Middle Country Automotive