5
Middle Country Automotive

Middle Country Auto always does a great job. Very thorough, reasonable, professional, trustworthy and easy to deal with. Plus, their waiting room and restroom are very clean, which indicates to me the extra level of attention to detail.

Hi Nancy! Thanks for the enthusiastic review! We're thrilled to hear that you appreciated our attention to detail, and we'll make sure to keep the waiting room and restroom spotless for your next visit. Until then, it's always our pleasure to provide thorough, professional, and trustworthy service. Take care!

- Middle Country Automotive
5
Middle Country Automotive

Had a Vehicle state inspection done, very fast with Friendly and polite people

Thank you, Mark and Linda, for taking the time to share your positive experience with us! We strive to provide fast and friendly service for all our customers. We are glad to hear that you were satisfied with your vehicle state inspection. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

- Middle Country Automotive
5
Middle Country Automotive

Troy and the rest of the staff are very knowledgeable and very accommodating. They are very thorough and always go above and beyond to make sure your vehicle is running the way it should. I would definitely recommend them.

Thank you for the kind words, Linda! We're thrilled to hear that you had such a positive experience with our team. Providing exceptional service and ensuring our customers' vehicles are running smoothly is our top priority. Thank you for recommending us – we appreciate your support!

- Middle Country Automotive
5
Middle Country Automotive

Excellent service, prompt, honest and time is taken to explain what is needed. Highly recommend.

Thank you, Rosalie, for recommending us! We're thrilled that you had an excellent experience with our services. Providing honest and thorough explanations is crucial to us, and we're glad it made a difference for you. If there's anything else we can do for you in the future, please don't hesitate to reach out.

- Middle Country Automotive
5
Middle Country Automotive

AOK!

Thanks, Jim, appreciate the review.

- Middle Country Automotive
5
Middle Country Automotive II

Honest repair shop. Friendly helpful staff. Good communication.

Thank you Patrick for your 5-star review! We are glad to hear that you had a positive experience at our repair shop.

- Middle Country Automotive II
5
Middle Country Automotive

The shop has great mechanics and service personnel. They don't price guage or reccomend service you don't need....like most dealerships. The prices are very fair and I highly reccomend this shop! You tell they car about the craft and your car. 🚗

Thank you for your kind words, Christine! We strive to provide honest and quality service to all our customers. Your recommendation means the world to us! If you have any questions or need anything in the future, don't hesitate to reach out. Drive safely!

- Middle Country Automotive
5
Middle Country Automotive

The shop has great mechanics and service personnel. They don't price guage or reccomend service you don't need....like most dealerships. The prices are very fair and I highly reccomend this shop! You tell they car-e about the craft and your car. 🚗

Thank you for your kind words, Christine! We strive to provide honest and quality service to all our customers. Your recommendation means the world to us! If you have any questions or need anything in the future, don't hesitate to reach out. Drive safely!

- Middle Country Automotive
5
Middle Country Automotive

Outstanding Honest and caring service. Truly the best around.

Thank You, Stephanie/Pete, we really appreciate your time to review our shop. Reach out any time we can be of service.

- Middle Country Automotive
1
Middle Country Automotive

Terrible customer service The lady was shouting at me to bring my insurance card. I told her I have it on my phone. She insisted that I have it printed out. I came back with a print copy of my insurance card. She only took the policy number from the card then she threw the paper away. If you just needed the number, why did you behave like that? Why make me drive away to print that?? Very unprofessional Then she asked, “Does your car have satellite radio?” I said yes. But because I don’t pay for that service, she marked that my car does not have it! Then she asked about built in navigation. The same thing, she marked that my car doesn’t have it because I don’t pay the yearly fee! The way she lectured me how my car doesn’t these services (even though it does have them!) was very unprofessional and she was treating me like I know nothing

Hello, Ehab, we appreciate your review and rest assured we will look into your situation. We truly apologize for any misunderstandings. We perform this service at no charge as a courtesy to the community. We do require a printed insurance card for identification purposes. Again, we truly apologize for any misunderstandings and as you can see we have a very high review rating. Feel free to contact Troy or Ricky 631-698-4455 if you wish to discuss this matter. We sincerely hope that we can have another opportunity to earn your trust and a better review.

- Middle Country Automotive